Consultations with experts, faster and more precise handling of customer queries in social media.
Correct the posts planned by employees in the calendar, change and set new goals in customer service using only one tool.
Many networks and profiles, statistics and calendars in the application and easy handling multiple accounts and threads.
Real customer service from social channels, effective teamwork and delegation of roles in the team.
Directly from Sociomatik without email or sms consultantions with all needed specialist.
Comunication with client in public messages and in private channel.
Simple export of calendar in order to communication with client.
Simple assigning roles in system.