Discover our tool and see how easy it can be to provide customer service in social media!
The e-book will show you how to:
- Co-work in a group to plan and publish Facebook and Twitter posts,
- Respond to posts, messages and comments of users,
- Contact experts from other departments using the Social Helpdesk,
- Create categories and descriptions of fans,
- Share calendar of posts with the customer or department manager,
- Manage your projects and assign permissions to team members.